Job Description
The Manager, Sales Process is responsible for driving operational excellence within the commercial organization by designing, optimizing, and maintaining efficient sales processes and workflows. This role focuses on clarifying roles and responsibilities, creating structured handovers, and ensuring seamless collaboration across teams. By implementing clear frameworks such as swimlanes and RACI matrices, the Manager enables scalability, accountability, and high performance, allowing the Sales team to focus on sales-generating activities.
Key Responsibilities
Sales Process Design & Optimization
Map, document, and continuously improve sales processes to ensure clarity and efficiency.
Identify process gaps, bottlenecks, and redundancies; recommend and implement approved improvements.
Develop and maintain swimlane diagrams to define responsibilities and handovers across functions.
Create and manage RAC...
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