Job Description
- Understand and closely analyze the customer's requirements
- Attending inbound calls and making outbound calls to the Leads Generated through various marketing activities and providing them necessary project details over email or Whatsapp; doing regular follow up and ensuring customers site visit
- Responsible for entire pre-sales function, from leads handling to ensuring site visits
- Coordinating with sales team after site visits and updating & maintaining daily/weekly and monthly reports in excel
- Follow-up with customers & managing database of leads allocation; regular follow-up & achieving high sales conversions
- Ensure timely updates on the sales pipeline on the system. Submit any other reports and updates as required by the reporting manager.
Skills Required
Customer Services, Lead Generation, Excel, pre-sales consultancy
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