Job Description

Your Role
Key responsibilities in your new role
Manage professional employees and/or supervisors, or support, production, or operations team
Coach and provide operational & technical advice to the execution team, implementation, and maintenance of the system & procedures
Ensure the certification of new test execution staff
Allocation of workload for the test center operation team, reviews backlogs, and defines a catch-up plan
Plans the timely allocation of resources (manpower, machine capacity, materials) of the test operation team to meet team targets (cycle time, staff productivity, and homemade failure)
Ensure the discipline of the test operation team, including 5s, adherenceto procedure, attendance, and overtime/breaktime. Takes the necessaryactions when necessary
Set employee performance objectives, conduct performance reviews, and recommend pay actions
Adapt departmental plans and priorities to address resource andoperational challenges
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