Job Description

Overview

The Quality Manager oversees and manages the full quality control cycle, designs quality management system, develops sustainable improvements in operations, provides recommendations for process development, and leads standardization and documentation of team processes and procedures required by IGT to further drive reliability and consistency of operations procedures and protocols.

Principle Accountabilities

  • Oversees and manages the Quality Control team
  • Manage the Continuous Improvement of the Quality Control Team
  • Support activities include assessment activities related to the Quality Program, identification of risks and recommendations, draft QA documentation and conduct in depth quality assurance reviews
  • Lead/participate in maintenance of standard processes and new process releases and provide coaching for institutionalizing them
  • Conduct Root Cause Analysis for problem contracts Perform as a Recovery Res...

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