Manager, People Operations & Analytics

1. Workforce Operating Model Design & Governance

• Design and implement the regional operating model for Dmart frontline workforce management, covering all lifecycle pillars including hiring, onboarding, training, performance management, progression, compensation governance, and workforce communication.
• Define operational labor standards and workforce deployment models aligned with store productivity targets and service levels.de
• Establish regional governance mechanisms including operational KPIs, labor dashboards, performance cadences, and workforce cost monitoring with country Operations and local People teams.
• Standardize workforce practices across markets while adapting to local labor regulations, wage structures, and agency models.

2. Workforce Productivity, Stability & Cost Efficiency

• Own workforce performance metrics directly linked to store output, including productivity per labor hour, ...