Job Description

Job Description

1. Workforce Operating Model Design & Governance

  • Design and implement the regional operating model for Dmart frontline workforce management, covering all lifecycle pillars including hiring, onboarding, training, performance management, progression, compensation governance, and workforce communication.
  • Define operational labor standards and workforce deployment models aligned with store productivity targets and service
  • Establish regional governance mechanisms including operational KPIs, labor dashboards, performance cadences, and workforce cost monitoring with country Operations and local People teams.
  • Standardize workforce practices across markets while adapting to local labor regulations, wage structures, and agency models.
  • 2. Workforce Productivity, Stability & Cost Efficiency

  • Own workforce performance metrics directly linked to store output, including productivity per labor hour, attendance reliabil...
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