Manager, Pension Operations

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Support the day-to-day administration of pension benefits for members of the Plan.
Work closely with the third-party pension administrator to manage member data, support services and inquiries.
Understand and documents processes, including developing various job aids and training materials related to tools and systems, to ensure all administrative tasks are performed efficiently and accurately.
Facilitate sessions discussions between Medicus leadership and the third-party pension administrator to elicit requirements, solution options and other information to support well informed business decisions about system or process improvements.
Ensure that all processes follow established protocols and regulatory guidelines while seeking opportunities for operational improvements.
Work with key stakeholders to ensure accurate administration of member data and pension plan provisions, including the interpretation ...