Manager, Partner Operations

Manager, Partner Operations 

Actionstep is seeking an experienced Manger of Partner Operations to lead a global team of Partner Operations Specialists that trains, certifies, supports and reports on our Actionstep Certified Partner (ACP) ecosystem to ensure success .

This role is responsible for the day-to-day leadership of the Partner Operations function, including people leadership, escalation management, operational execution, reporting and delivery consistency across partner-led engagements .

This person plays a key role in ensuring successful partner onboarding, operational readiness and effectiveness, delivery coordination, and accountability across Actionstep’s services ecosystem. This role works closely cross-functionally to support successful partner and customer outcomes.

Success in this position will require strong people leadership, operational judgment and stakeholder relationship manag...