Manager Operations, In-Terminal Operations

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

• Streamline/harmonize the connection process to increase traffic and revenue potential.
• Develop, design, implement and execute the Passenger and Baggage connection operation as a seamless, customer positive experience.
• Identify, develop and measure key drivers/indicators/metrics and reporting to manage high performance service levels.
• Establish accurate performance benchmarks to base improvements on, as well as key measures to track performance improvements.
• Establish and maintain positive beneficial relationships with all governmental agencies and bureaus as well as the airport authority.
• Anticipates, identifies and resolves service and operational problems, with a results oriented appr...