Manager, Operations Controls and Governance

The Canada Operations 1st line Risk and Controls team is seeking an enthusiastic, organized and analytical individual as the Manager, Operations Control & Governance who will represent Canada Operations in execution of the core components of its Operational Risk Management Framework. The successful candidate will be a highly motivated, self-driven and passionate professional who has solid knowledge and experience of Manulife’s Operations in one or more of these areas- Insurance, Affinity, Group Benefits Plan Sponsor Services , Contact Centres, and has worked extensively with business stakeholders and/or business risk management while being committed to successful delivery of important risk program deliverables.

Position Responsibilities

• Execute core elements of the Operational Risk Management Framework
• Corrective Action Plan (CAP) Management - Independently manage the delivery and execution of a suite of CAPs for various teams in ...