Job Description
Job Description
Department
Operations Support
Job Title
Cluster Head
Reports To (Title)
Zonal Head
Employees Reporting To This Position:
Functional (Solid Line)
Administrative (Dotted Line)
Number: 2-7
Roles: Rosterer, Collections Executive, Operations Manager
Number: 3
Roles: HR, Finance, Store
Job Summary
To provide overall leadership for the cluster and ensure effective service delivery by managing:
Department
Operations Support
Job Title
Cluster Head
Reports To (Title)
Zonal Head
Employees Reporting To This Position:
Functional (Solid Line)
Administrative (Dotted Line)
Number: 2-7
Roles: Rosterer, Collections Executive, Operations Manager
Number: 3
Roles: HR, Finance, Store
Job Summary
To provide overall leadership for the cluster and ensure effective service delivery by managing:
- Profitability of cluster operations and assuming P&L responsibility
- Delivery of high quality service to customers and ensuring effective operations
- Health & safety a...
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