Job Description
Metso seeks a Manager for CNS Order Management, who will enhance operational efficiency and customer experience across Canada with hybrid working options.
In this leadership role, you will oversee a team dedicated to order management and client service excellence. You will ensure high service levels through effective collaboration with supply chain stakeholders. Your focus on analytics and performance tracking will help identify risks and improve backlog management processes.
Key Responsibilities:
• Lead and develop a team of order management specialists
• Ensure timely execution of customer orders and backlog management
• Leverage AI tools for reporting and process enhancement
• Manage governance routines and escalation paths
• Ensure compliance with policies and trade requirements
Requirements:
• Solid background in order management and supply chain
• Proven leadership skills fostering team performance
In this leadership role, you will oversee a team dedicated to order management and client service excellence. You will ensure high service levels through effective collaboration with supply chain stakeholders. Your focus on analytics and performance tracking will help identify risks and improve backlog management processes.
Key Responsibilities:
• Lead and develop a team of order management specialists
• Ensure timely execution of customer orders and backlog management
• Leverage AI tools for reporting and process enhancement
• Manage governance routines and escalation paths
• Ensure compliance with policies and trade requirements
Requirements:
• Solid background in order management and supply chain
• Proven leadership skills fostering team performance
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