Manager, Network Operations & Managed Services

Summary

The Manager, Network Operations is responsible for the ongoing operational stability, performance, and availability of the network. This role oversees daily network operations, ensures adherence to service level agreements (SLAs), and manages the performance of third-party managed service providers responsible for network monitoring, maintenance, and support.

This position blends hands-on operational leadership with vendor oversight, ensuring reliable, secure, and cost-effective network services that meet business and customer needs.

Your role in our mission

Network Operations & Service Delivery
• Own day-to-day network operations, including monitoring, incident response, escalation management, and problem resolution.
• Ensure network services consistently meet availability, performance, security, and compliance requirements.
• Oversee testing, turn-ups, ...