Job Description
Job Description
Role Summary
Managing the operation of on-demand delivery and maintaining excellent customer experience 24/7. Taking ownership of staffing, service levels, and communication with stakeholders. Monitoring, measuring, and improving compliance and performance of drivers. Leads a strong team to achieve targets and goals.
What’s On Your Plate?
Directs optimizes and coordinates full order cycle.
Supervises onboarding/training schedule & Quality.
Responsible for the communication of shifts & fulfilment.
Ensures and improves rider compliance.
Monitors performance progress of riders.
Owns implementation of new features and processes.
Leads communication with suppliers and drivers.
Qualifications
What Did We Order?
Bachelor's degree, in Logistics or related field.
Previou...
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