Job Description

Join Empire Life as a Bilingual Manager in Life and Disability Claims, overseeing operations from anywhere in Canada. This strategic leadership role focuses on performance coaching and team development.

You will lead the Group Operations team in managing life and disability claims through a data-driven approach. The role prioritizes mentorship and engages in enhancing the capabilities of claim managers. Your responsibilities include navigating complex cases, ensuring accuracy, and fostering a collaborative team culture to reduce burnout and support professional growth.

Key Responsibilities:
• Deliver high-performance coaching for claims professionals
• Coordinate comprehensive training for new employees
• Analyze data to identify trends and improvement areas
• Lead complex claim management and resolution
• Facilitate team meetings for engagement and culture

Requirements:
• 5+ years' experience in Group Insurance...

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