Manager - Incident Response

About Us :

UnitedLex is a data and professional services company delivering outcomes that create value and competitive advantage for legal and the business. Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determined to deliver on the promise of data mastery, legal acumen, and human ingenuity.

Role and responsibilities

• Responsible for overall performance and management of the team assigned.
• Responsible for 2-3 projects, concurrently
• People management that includes the responsibility of performance evaluation, training, discipline, and career pathing of all team members
• Proactive communication with clients, ensuring all client requirements are met and reports are submitted on time.
• Set goals for team members and communicate with the team.
• Ensuring all the key metrics are met including productivity, utilization, quality score...