Manager, Implementation Services

Role Summary

Consulting Manager (Implementation Services) — Job Description (2026)

The Consulting Manager leads a global team of implementation consultants delivering Intelex customer implementations with predictable execution and measurable customer outcomes. This role balances portfolio delivery leadership, customer relationship stewardship, people management, and operational excellence—improving time-to-value, quality, and delivery consistency through disciplined standards and continuous improvement.

Customer outcomes are the priority. Success is defined by customers achieving value (adoption readiness, workflow effectiveness, data quality, stable go-lives), not merely completing project tasks.

Reporting Line and Scope

• Reports to: Services Delivery Leader
• Leads: Implementation Consultants (and potentially Senior Consultants / Technical Consultants)
• Partners closely with: Sales, Solutions Cons...