Job Description
**About the Role:**
**Grade Level (for internal use):**
12
**S&P Global Market Intelligence**
**The role: Manager, IT Service Operations**
**The Location:** NYC (hybrid 2 days per week onsite)
We are seeking an experienced and highly motivated Global Fixed Income Service Management Technical Manager with a minimum of 12 years of experience to lead the application support and cloud operations function for Fixed Income platforms within the Markets division of Enterprise Solutions. This role is primarily based in New York City.
The role is responsible for overseeing global 2nd line application support, cloud infrastructure operations, platform stability, incident response and tracking, and operational governance across multiple business-critical Fixed Income platforms.
The successful candidate will lead a global Service Management organization supporting highly available, real-time trading and workflow applications utilize...
**Grade Level (for internal use):**
12
**S&P Global Market Intelligence**
**The role: Manager, IT Service Operations**
**The Location:** NYC (hybrid 2 days per week onsite)
We are seeking an experienced and highly motivated Global Fixed Income Service Management Technical Manager with a minimum of 12 years of experience to lead the application support and cloud operations function for Fixed Income platforms within the Markets division of Enterprise Solutions. This role is primarily based in New York City.
The role is responsible for overseeing global 2nd line application support, cloud infrastructure operations, platform stability, incident response and tracking, and operational governance across multiple business-critical Fixed Income platforms.
The successful candidate will lead a global Service Management organization supporting highly available, real-time trading and workflow applications utilize...
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