Job Description

  • With at least 1-3 years of experience as a Manager 1, Training.
  • Amenable to work onsite in Glorieta 5, Makati City, Philippines
  • Bachelor's degree in related field from a four-year college or university with more than seven years of relevant experience (with two to four years of Progressive Mgmt Experience) preferred
  • Prior experience in customer service or call center environment preferred
  • Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
  • Demonstrated ability to mentor, coach and provide direction to a team of employees
  • Knowledge of general Convergys operating policies and procedures
  • Ability to work a flexible schedule

    • What's in it for you?

    • Day 1 HMO
    • Competitive Compensation

    Essential Functions/Core Responsibilities:

    • Responsible for selecting, training, developin...

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