Job Description

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In this role you will:

Accountabilities - Governance/Oversight

  • Oversight of the legal agreement templates: Maintain the master template, including coordination with appropriate stakeholders in Legal and Global Taxation, to support and deliver updates.

  • Framework and processes: Provide guidance to stakeholders on the Framework and the process; coordinate and provide revisions to meet country specific regulatory requirements where applicable.

  • Service Catalogue: Own and manage the support services catalogue including service descriptions and data points, processes and workflow. Support includes reviewing all Bank related support services to ensure consistency with Bank’s policy.

  • Dispute Resolution: Assist in the Dispute Resolution Process by documenting issues, gathering necessary information and escalating.

  • Assist with the development of tools to monitor the status and progress of op...
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