Manager - Global Customer Support Engineering

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About the Role

We’re looking for a Support Manager for our Bengaluru business to improve the operation and performance of the support we provide customers. The work is very diverse — all the way from working directly with customers and your team, to working on strategic initiatives to improve our overall support operation and the improvement of the product we sell to our customers.

This is a full-time position based out of our Bangalore office. This is a manager role working in fixed shift timings from 7 pm to 4 am / 4am to 1 pm, 5 days a week with optional 24x7 rotation as needed ...