Job Description

Job Description:

Key Responsibilities

ServiceNow ITSM Development

  • Configure, customize, and enhance ITSM modules: Incident, Problem, Change, Request CMDB & Discovery Knowledge & Service Catalog SLAs, UI Policies, Client/Server Scripts
  • Build workflows and automation using Flow Designer, business rules, Script Includes, UI Actions, and ACLs.
  • Develop service catalog items, record producers, and fulfillment workflows.
  • Create dashboards, Performance Analytics metrics, and ITSM reporting.
  • ServiceNow SPM (Strategic Portfolio Management) Development

  • Develop and configure SPM capabilities across: Project Portfolio Management (PPM) Demand Management Project/Agile Management Resource Management Roadmapping & Portfolio Planning Time Cards & Financial Planning (if applicable)
  • Impl...
  • Ready to Apply?

    Take the next step in your AI career. Submit your application to DXC Technology today.

    Submit Application