Manager E Commerce Operations

Role Overview:
This role will be responsible to lead and scale marketplace and quick commerce operations across platforms such as Amazon, Flipkart, Blinkit, Zepto, Instamart, and other emerging channels by ensuring high service levels, optimal inventory availability, strong platform visibility, and seamless operational execution to drive revenue growth.
Role & Responsibilities:
Marketplace Operations Management
Own end-to-end operations across marketplaces (Amazon, Flipkart, Tata 1mg, HealthKart, etc.)
Ensure accurate listings, catalog hygiene, pricing alignment, and content optimization
Monitor seller health metrics including ratings, SLA adherence, cancellations, and penalties
Coordinate with marketplace account managers for business growth initiatives
Quick Commerce Operations Management
Manage operations across quick commerce platforms (Blinkit, Zepto, Swiggy Instamart, etc.)
Ensure high fill rates and strong product availability across dark stores
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