Job Description
Manager-Digital Product Management
Phoenix, AZ, United States(Hybrid)
**Job Description**
At American Express, we are committed to delivering exceptional experiences for our Card Members and colleagues every day. As digital experiences and travel services continue to evolve, the technology that powers them must be reliable, resilient, and customer centric.
The Digital Product Management support team sits at the intersection of technology, operations, and customer experience. Our team is responsible for supporting critical travel and servicing platforms that leverage modern cloud-based technologies and integrations with multiple third-party servicing vendors through APIs and connected services. We proactively monitor platform health, investigate complex technical issues, and collaborate across product, engineering, operations, and vendor partners to ensure seamless experiences for our Card Members and Travel Counselors.
Success in this role r...
Phoenix, AZ, United States(Hybrid)
**Job Description**
At American Express, we are committed to delivering exceptional experiences for our Card Members and colleagues every day. As digital experiences and travel services continue to evolve, the technology that powers them must be reliable, resilient, and customer centric.
The Digital Product Management support team sits at the intersection of technology, operations, and customer experience. Our team is responsible for supporting critical travel and servicing platforms that leverage modern cloud-based technologies and integrations with multiple third-party servicing vendors through APIs and connected services. We proactively monitor platform health, investigate complex technical issues, and collaborate across product, engineering, operations, and vendor partners to ensure seamless experiences for our Card Members and Travel Counselors.
Success in this role r...
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