Manager, Data & Analytics – Performance Management

Overview

Drive end-to-end data analytics projects to address business challenges. Maintain routine data reports for various lines of business across Personal Banking Operations (PBO). Connect data trends to financial impacts, and provide predictive analytics. Support resource capacity management reporting for PBO. Partner with business units to translate needs into actionable analytics solutions. Act as a trusted advisor to stakeholders, providing insights and recommendations on opportunities to increase productivity, optimize costs, improve client/employee experience, and support decision-making. Contribute to innovations by identifying high-impact use cases for intelligent agents and automation. Support team members by identifying workflow optimization opportunities and deeper performance insights and tracking. Ensure data quality, security, and compliance with organizational standards. Implement and maintain appropriate risk controls to protect the organization and it...