Manager - Data Analyst

We are looking for a hands-on Manager to lead a team of Data Analysts while driving operational excellence through automation and advanced reporting. In this role, you will not just manage people; you will architect the systems they use. You will act as a technical leader who can build an operations report, manage a client escalation, and write a Google Apps Script to automate a workflow.Key Responsibilities

• People & Project ManagementTeam Leadership: Manage, mentor, and hire a high-performing team of Data Analysts. Conduct performance reviews, define career paths, and manage shift rosters/capacity planning.Project Delivery: Lead end-to-end project lifecycles, from requirement gathering to delivery. Ensure all projects are delivered on time and meet quality standards.Workflow Optimization: Continuously monitor operational volume and throughput. Re-allocate resources dynamically based on backlog data to ensure SLA compliance.
• Client Communication & Escalation Ma...