Job Description

  • Position Title: Manager- Customer Success
  • Department: Customer Success
  • Job Scope: India
  • Location: Delhi/Noida, India
  • Reporting to: Senior Director- Customer Success
  • Work Setting: Onsite

Purpose of the Job

As a Manager/Sr. Manager Customer Success, is responsible for successful campaign implementation, on-going client management, campaign KPI achievement, campaign renewal and feature upsell, ensuring timely and profitable results for both our customers. This role demands a young professional with an understanding of the media/creative agency industry and healthcare and a proven track record of account management.

  • Key Responsibilities
  • Customer Relationship Management:
  1. Build and maintain strong relationships with key clients in the healthcare industry, serving as a trusted advisor and advo...

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