Job Description
About GoKwik
GoKwik is a growth operating system designed to power D2C and eCommerce brands—from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 15,000+ merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure. Backed by RTP Global, Z47, Peak XV, and Think Investments and bolstered by a $13 million growth round in June 2025 (total funding: $68 million), GoKwik is scaling aggressively across India, the UK, Europe, and the US.
Why This Role Matters
Customer success is a core driver of KwikEngage's growth. As a Customer Success Manager, you will own outcomes for high-impact D2C brands—ensuring strong adoption, measurable business impact, and long-term partnerships.
This role sits at the intersection of product usage, revenue growth, and customer satisfaction, with direct influence on retention, e...
GoKwik is a growth operating system designed to power D2C and eCommerce brands—from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 15,000+ merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure. Backed by RTP Global, Z47, Peak XV, and Think Investments and bolstered by a $13 million growth round in June 2025 (total funding: $68 million), GoKwik is scaling aggressively across India, the UK, Europe, and the US.
Why This Role Matters
Customer success is a core driver of KwikEngage's growth. As a Customer Success Manager, you will own outcomes for high-impact D2C brands—ensuring strong adoption, measurable business impact, and long-term partnerships.
This role sits at the intersection of product usage, revenue growth, and customer satisfaction, with direct influence on retention, e...
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