Job Description
About GoKwik
GoKwik is a growth operating system built to power D2C and eCommerce brands across the customer lifecycle. From checkout optimization and reducing return-to-origin (RTO) to payments, retention, and post-purchase engagement, GoKwik helps brands scale efficiently.
Today, GoKwik supports 12,000+ merchants globally, processes nearly $2B in GMV, and continues to strengthen its AI-led infrastructure. Backed by RTP Global, Z47, Peak XV, and Think Investments, and following a $13M growth round in June 2025 (total funding: $68M), GoKwik is expanding rapidly across India, the UK, Europe, and the US.
Why This Role Matters
As a Customer Success Manager – KwikEngage (WhatsApp Commerce Suite), you will play a critical role in driving product adoption, revenue growth, and long-term partnerships with high-impact D2C brands. This role sits at the intersection of customer strategy, data, and execution, ensuring brands unl...
GoKwik is a growth operating system built to power D2C and eCommerce brands across the customer lifecycle. From checkout optimization and reducing return-to-origin (RTO) to payments, retention, and post-purchase engagement, GoKwik helps brands scale efficiently.
Today, GoKwik supports 12,000+ merchants globally, processes nearly $2B in GMV, and continues to strengthen its AI-led infrastructure. Backed by RTP Global, Z47, Peak XV, and Think Investments, and following a $13M growth round in June 2025 (total funding: $68M), GoKwik is expanding rapidly across India, the UK, Europe, and the US.
Why This Role Matters
As a Customer Success Manager – KwikEngage (WhatsApp Commerce Suite), you will play a critical role in driving product adoption, revenue growth, and long-term partnerships with high-impact D2C brands. This role sits at the intersection of customer strategy, data, and execution, ensuring brands unl...
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