Manager Customer Service Benelux

Reports to: Regional Director Benelux

Our Mission

At Siemens eMobility Charging, we are accelerating the transition to sustainable mobility through reliable, innovative charging infrastructure solutions. Our service organization plays a critical role in ensuring that customers can depend on our charging networks every day.

We are looking for a hands-on, customer-focused leader who thrives in a dynamic technical service environment and is passionate about delivering operational excellence.

The Opportunity

As Manager Customer Service, you will lead a multidisciplinary team of Field Service Engineers, Service coordinators and Account Managers, responsible for delivering exceptional service to our customers.

This is not a desk-based management role. You are expected to be close to the operation, visible to customers and employees, and actively involved in resolving escalations, remo...