Manager, Customer Account Management

What You'll Do Want to kick off an exciting career with a fast-growing cloud technology business in a complicated, exciting and high-growth area of regulatory compliance? You will guide maximum life-time customer value as you lead a team of 8-12 Core Customer Account Managers. Experience with business accounting concepts, emphasizing sales. You like work with external customers and across departments within Avalara (Customer Success, Professional Services, Support, Marketing, Go Live, and Product Management) to resolve issues and explore opportunities. You will provide teams with clear goals and employ professional management, mentoring, and motivational techniques to guide them to success. You will report to the Senior Director, Customer Account Management. Must be located in Durham area. #LI-hybrid What Your Responsibilities Will Be Assume accountability for growing Avalara customers and exceed annual, quarterly, and monthly metrics set by executive leadership and the board of direct...