Job Description

Elevate client experiences as a Manager of Client Success at Verndale in Montreal. In this full-time, mid-level role, you will enhance client relationships and support revenue growth through strategic account management.

This position requires a seasoned manager with 5-8 years of experience in Client Success or Account Management, focusing on digital solutions like Webflow and Optimizely. You will be tasked with ensuring the organization’s commitments align with client goals and fostering collaborative cross-functional relationships. The role includes significant travel, approximately 25%-50%, to support clients throughout Canada and the U.S.

Key Responsibilities:
• Manage client accounts for revenue and satisfaction
• Coordinate with internal teams to meet client priorities
• Develop account expansion strategies
• Monitor account performance and financial outcomes
• Build strong relationships with key client stakeholders

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