Manager, Client Solutions - Inbound Sales & Outbound - Halifax, NS

Requisition ID: 250089 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Leads and oversee Sales team at Client Experience Centerensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. The Manager, Virtual Solutions is responsible for leading a team of approximately 15 employees – subject matter experts, with sound problem resolution skills, handling live client calls. The Manager, Inbound & Outbound Virtual Solutions - Sales reports to the Senior Manager, Virtual Solutions- Sales.

The Manager’s primary focus will be to coach a team of Client Solutions Advisors (VSAs) and act as the first line of contact for CSAs, ensuring they are client-focused, high-performing teams that deliver excellent client experience and drive change and innovation. Target is to spend most of the Manager’s time on Coaching.

The M...