Job Description

Job Title: Manager Client Operations - US Healthcare
Location: Main Shahra-e-Faisal, Karachi
Shift Timings: 07:00 PM to 04:00 AM PST
Working Days: Monday to Friday
Employment Type: Full Time and Onsite

Benefits:

  • OPD & IPD health coverage for self, dependents, and parents.
  • Life insurance for self.
  • Fuel card for male employees.
  • Free pick & drop for female employees.
  • In-house gym facility.
  • Paid leaves & US holidays.
  • Referral bonus program.

Responsibilities:

  • Ensure smooth daily operations and meet defined turnaround times (TATs).
  • Achieve productivity and adherence targets across all team members.
  • Maintain process accuracy and compliance above 98%.
  • Ensure timely updates and achieve 90%+ client satisfaction.
  • Identify and implement workflow enhancements to increase efficiency.
  • Oversee seamless coordination between internal teams and ext...

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