Manager

Operational Excellence
- Successfully managed end-to-end clinic operations
- Ensured smooth coordination between medical, sales, and support teams
- Maintained high standards of hygiene, SOP compliance, and workflow efficiency
Revenue & Growth Contribution
- Achieved and exceeded monthly revenue targets
- Improved lead-to-walk-in and walk-in-to-procedure conversion ratios
- Implemented effective pricing strategies and promotional plans
Sales & Telecalling Leadership
- Improved telecalling team productivity and call quality
- Reduced missed calls and improved follow-up efficiency
- Conducted regular training and performance reviews
Marketing & Lead Optimization
- Worked closely with SEO, SMM, and Ads teams to improve lead quality
- Increased ROI and reduced cost per lead
- Ensured proper lead allocation and closure tracking
Patient Experience & Reputation
- Ensured high patient satisfaction and repeat referrals
- Handled patient esca...