Job Description
Billing & Revenue Operations
- Initiate and manage periodic billing cycles, ensuring accuracy, timeliness, and compliance with contracts and SLAs.
- Perform detailed pre‑billing and post‑billing analytics, including variance analysis, forecasting, and root‑cause identification.
- Review billing variances on production days and resolve discrepancies through detailed investigation and corrective actions.
- Execute accounting adjustments and understand the accounting impact of manual entries within the billing process.
- Maintain comprehensive billings records, client‑wise aggregates, trend reports, and billing dashboards.
- Generate, extract, and format reports in Excel using Pivot Tables, VLOOKUP, and other advanced functions.
- Create and modify invoices (Excel/summary formats) to meet specific customer or regulatory requirements.
- Process manual billing, adjustments, and write‑offs (limited to less than 10% of over...
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