Job Description

Roles & Responsibilities:

  • Delegate responsibilities and supervise daily business operations.
  • Hire, train, motivate, and coach employees to deliver attentive and efficient customer service.
  • Assess employee performance and provide constructive feedback and development opportunities.
  • Resolve customer and employee conflicts or complaints promptly and professionally.
  • Monitor store or business unit activities, ensuring adequate provisioning and staffing.
  • Analyze data and business processes to develop more efficient operational strategies.
  • Set and achieve business targets and profit objectives.
  • Ensure the business environment is clean, organized, and visually appealing, including proper signage and displays.
  • Generate operational and performance reports for senior management or stakeholders.
  • Enforce compliance with company policies and standard operating procedures.
  • Perform additional...

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