Job Description
Roles & Responsibilities:
- Delegate responsibilities and supervise daily business operations.
- Hire, train, motivate, and coach employees to deliver attentive and efficient customer service.
- Assess employee performance and provide constructive feedback and development opportunities.
- Resolve customer and employee conflicts or complaints promptly and professionally.
- Monitor store or business unit activities, ensuring adequate provisioning and staffing.
- Analyze data and business processes to develop more efficient operational strategies.
- Set and achieve business targets and profit objectives.
- Ensure the business environment is clean, organized, and visually appealing, including proper signage and displays.
- Generate operational and performance reports for senior management or stakeholders.
- Enforce compliance with company policies and standard operating procedures.
- Perform additional...
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