Job Description
Job Purpose
The Manager, Associate Relations serves as a trusted resource for addressing employee concerns and ensuring fair, consistent, and compliant workplace practices. This hybrid role combines employee relations expertise with investigative responsibilities, focusing on maintaining a respectful and legally compliant work environment.
Approximately 70% of the role involves conducting impartial, thorough investigations into complaints received through the Ethics & Compliance hotline, HR channels, or directly from employees. These investigations may include allegations of workplace misconduct, harassment, discrimination, retaliation, and policy violations. The remaining portion of the role centers on analyzing trends, identifying systemic risks, and partnering with HR, operations, and Legal leadership to implement proactive strategies and mitigations that strengthen organizational culture and reduce risk exposure.
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