Job Description
- Operational Management: Take ownership of day-to-day operations, including opening/closing, scheduling staff shifts, and ensuring smooth service flow.
- Staff Leadership: Train, mentor, and supervise staff, fostering a positive work environment and ensuring compliance with company policies.
- Customer Experience: Greet customers, handle reservations, and resolve complaints promptly to ensure high satisfaction.
- Inventory & Cost Control: Monitor inventory levels, order food and beverages, manage vendor relationships, and perform stock audits to reduce waste and control costs.
- Financial & Performance Reporting: Monitor sales, manage budgets, and generate daily/weekly reports on operational performance.
- Health & Safety Compliance: Ensure strict adherence to health, safety, and hygiene regulations, ensuring the premises are clean and safe for guests and staff.
- Marketing & Sales: Implement strategies to increase revenu...
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