Job Description

As Manager of the Admissions Office in Montreal, you lead a team of admissions advisors, actively encouraging them through coaching and professional development. You are responsible for managing multi-channel admissions requests, monitoring performance indicators on a daily basis, and supporting the achievement of your team's monthly and annual goals. In addition, you are involved in the recruitment, training and development of your team, while initiating work improvement and process documentation projects.

RESPONSIBILITIES

  • Lead and actively encourage a team of admissions counselors through coaching, professional development, recognition, and creating a stimulating work environment;
  • Manage multi-channel admissions requests and convert them to admissions;
  • Monitor performance indicators (enrollment, employee satisfaction and student satisfaction) on a daily basis;
  • Support the achievement of monthly and annual objectives and i...

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