Manager, Account Management

Reporting to the Director of Account Management, the Manager will oversee a team of Account Managers responsible for retaining and expanding current customers. In accordance with the Director of Account Management, you will set team goals, train, and develop team members. You'll be responsible for motivating, mentoring, and guiding the team to achieve monthly, quarterly, and annual pipeline and revenue goals. The Manager will also help to improve process efficiencies and assist with broader Account Management team projects/objectives.


Responsibilities

Measure, monitor, and report on Account Manager KPIs.Ensure key performance metric targets for your team are met (e.g. outbound activity, opportunity goals, lead quality, etc.).Participate in the hiring process to build and maintain the team.Provide new hires with training, coaching, and guidance to ensure early success and career development.Contribute to and improve our sales training and processes.Meet weekly with the...