Management Information System Support

Minimum Qualifications:

Education:

Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or related field

Experience:

For experienced candidates: 1–2 years of experience in technical support, IT helpdesk, or system administration roles

For fresh graduates: Relevant internship, on-the-job training (OJT), practicum, or academic projects demonstrating hands-on IT support experience is an advantage

Technical Skills:

• Proficiency in Windows operating systems (Windows 10/11, Windows Server)
• Working knowledge of Microsoft Office 365 and cloud-based productivity tools
• Familiarity with Active Directory for user account management and access control
• Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and LAN infrastructure
• Exposure to helpdesk ticketing systems and IT service management practices
• Knowledge of hardware components, peripherals, and...