Job Description

JOB DESCRIPTION

 Develop and maintain daily, weekly and monthly operational analysis as it relates to volume, efficiencies, cycle time.

 Report on operational metrics, conduct data and analysis, and present summary of findings in a clear, concise, convincing, and actionable format

 Create and maintain daily operational scorecards to track and report on KPIs; assist in volume forecast and capacity planning as needed

 Generate and distribute reports in accurate and timely manner

 Develops MIS documentation to allow for smooth operations and easy system maintenance

 Provide recommendations to update current MIS to improve reporting efficiency and consistency

 Perform data analysis for generating reports on periodic basis

 Provide strong reporting and analytical information support to management team

 Analyze current business processes and make recommendations for improvements

 Maintain thorough understandin...

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