Job Description
This job is with MSCI, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Your Team Responsibilities: Managed Service Operations (MSO) is a global operations team that provides end‑to‑end production support for MSCI's managed service clients. The team is responsible for the day‑to‑day monitoring of client workflows, troubleshooting & escalating incidents, coordinating with internal stakeholders, and ensuring that production deliverables are completed accurately and on time.
MSO serves as a key link between Client Delivery, Product, Technology and other operations teams, helping to maintain production stability and deliver a high‑quality client experience. Global MSO hubs are currently located in Monterrey, Manila and Mumbai, operating in a follow‑the‑sun model to support clients across regions and time zones.
We are looking for an
Associate‑level Managed Ser...
Your Team Responsibilities: Managed Service Operations (MSO) is a global operations team that provides end‑to‑end production support for MSCI's managed service clients. The team is responsible for the day‑to‑day monitoring of client workflows, troubleshooting & escalating incidents, coordinating with internal stakeholders, and ensuring that production deliverables are completed accurately and on time.
MSO serves as a key link between Client Delivery, Product, Technology and other operations teams, helping to maintain production stability and deliver a high‑quality client experience. Global MSO hubs are currently located in Monterrey, Manila and Mumbai, operating in a follow‑the‑sun model to support clients across regions and time zones.
We are looking for an
Associate‑level Managed Ser...
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