Managed Services Manager

Gogh Solutions is an IFS Strategic and Channel partner delivering innovative Field Service Management (FSM), Enterprise Asset Management (EAM), and ERP solutions across North America. We help organizations modernize operations, optimize assets and technicians, and achieve measurable business outcomes through tailored digital solutions.

Our core values Accountability, Customer Focus, and Teamwork (ACT) guide everything we do. We foster a high-performance, no-excuses culture where driven individuals are empowered, coached, and rewarded for results.

Role Overview

The Manager, Managed Services is responsible for overseeing a Managed Services (MS) operations and support delivery across Gogh’s client portfolio. This role ensures that client issues, enhancements, and service requests are managed efficiently, within defined SLAs, and with exceptional quality.

The Manager, Managed Services leads the support team across functional and technical dom...