Job Description

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  • Act as the primary service contact on
    site, responsible for planning, coordination, and execution of
    maintenance and service activities.
  • Ensure
    that all preventive and corrective maintenance is carried out on
    time and according to agreements.
  • Manage
    service requests, register malfunctions, and coordinate follow-up
    actions with internal and external technicians.

  • Provide first-line troubleshooting, escalate when
    necessary, and order spare parts when required.

  • Maintain strong daily communication with hospital
    departments, medical instrument services, and Trinamics
    colleagues.
  • Create monthly performance reports
    and discuss results with stakeholders.
  • Monitor
    service progress to balance service levels, costs, and
    productivity.
  • Actively contribute to the
    improvement of service processes for both the client and
    Trinamics.
  • Participat...

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