Job Description

RETAIL SECURITY DIRECTOR


The Retail Security Director is responsible for overseeing the daily operations of a designated client account, ensuring high-quality security services and operational excellence. This includes managing staffing needs (hiring, training, performance management), maintaining client relationships, ensuring compliance, and meeting financial and service-level goals. The role requires hands-on leadership, problem-solving, and after-hours availability for emergencies.

ESSENTIAL FUNCTIONS

  • Lead the day-to-day security operations at assigned client sites.
  • Oversee and support a team of security personnel, including site and shift supervisors.
  • Manage scheduling, payroll, training, coaching, and disciplinary actions.
  • Ensure consistent delivery of professional security services that protect both people and property.
  • Coordinate necessary support services to meet operational and financial objectives.
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