Job Description

In this role, you will lead the coordination and resolution of high-severity IT incidents that impact critical business services and large user groups.


Please note:

  • 4 x 10-hour shifts/week - 8.00AM – 6.00 PM 

  • Remote on weekends, hybrid during weekdays (max of 3 days/month in the office)

    • Acting as the central point of coordination during major outages, you will work closely with technical teams, operational stakeholders, and senior leadership to restore services quickly and minimise business disruption. This is a fast-paced, highly visible role suited to someone who thrives under pressure, communicates effectively, and can confidently manage multiple priorities in a dynamic global environment.


    Your Role

  • Lead the end-to-end management of major IT incidents, ensuring rapid service restoration and minimal business disruption.

  • Coordinate cross-functional technical teams during high-prio...

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