Major Incident Manager

We're partnering with a global financial services firm who are currently looking for Major Incident Manager for a full-time position to join their team in the Galway office.

 In this role you will be responsible for handling an unplanned interruption or degradation of an IT Service that causes an impact to business operations directly or indirectly affecting a large number of users, depriving the business of one or more crucial services.

 The role will operate as part of a rotational shift that will cover 24/7, and may include weekends and bank holidays, you will be responsible for leading major incidents that fall within your shift.

 This is a highly transparent position that requires frequent contact with Senior Leadership. Your excellent communications skills and your ability to prioritise numerous tasks simultaneously will serve you well as a focal point of a dynamic, fast-paced business environment.

 *Please note.

This in a 4*10-hour ...