Job Description
Duties & Responsibilities
Manage all technical workplace services, including preventative and reactive maintenance, repairs, and remedial work.
Oversee contractors, suppliers, and service partners to ensure compliance with SLAs, safety standards, and operational requirements.
Coordinate helpdesk requests, technical administration, workplace moves, and space planning activities.
Maintain strong relationships with internal and external stakeholders, ensuring effective communication and service delivery.
Monitor performance, compliance, risks, and health and safety across the site.
Manage budgets, technical reporting, systems, and data to support decision-making and continuous improvement.
Skills and Competencies
Strong technical and customer service skills.
Time management, negotiation, and relationship management.
Coaching, mentoring, and team leadership.
Attention to detail, resilience, confidentiality, and professionalism.
Qualifications
Matric
Manage all technical workplace services, including preventative and reactive maintenance, repairs, and remedial work.
Oversee contractors, suppliers, and service partners to ensure compliance with SLAs, safety standards, and operational requirements.
Coordinate helpdesk requests, technical administration, workplace moves, and space planning activities.
Maintain strong relationships with internal and external stakeholders, ensuring effective communication and service delivery.
Monitor performance, compliance, risks, and health and safety across the site.
Manage budgets, technical reporting, systems, and data to support decision-making and continuous improvement.
Skills and Competencies
Strong technical and customer service skills.
Time management, negotiation, and relationship management.
Coaching, mentoring, and team leadership.
Attention to detail, resilience, confidentiality, and professionalism.
Qualifications
Matric
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